Transform Your Garden

Last updated: January 2026

Information We Collect

We collect information you provide directly to us, such as when you contact us for gardening services, request quotes, or communicate with our team. This may include your name, email address, phone number, property address, and details about your gardening needs.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our gardening services, respond to your inquiries, schedule appointments, and communicate with you about our services. We may also use your information to send you updates about seasonal gardening tips and service offerings.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our business and serving our clients.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call (718) 406-2851.

Last updated: January 2026

Service Agreement

By engaging Bespoke Garden Solutions for gardening services, you agree to these terms and conditions. Our services include garden design, plant care, maintenance, and related gardening activities as specified in your service agreement.

Scheduling and Access

We will work with you to schedule services at mutually convenient times. You agree to provide reasonable access to your property for our team to perform the agreed-upon gardening services. We require at least 24 hours notice for appointment changes or cancellations.

Payment Terms

Payment is due upon completion of services unless other arrangements have been made in writing. We accept various forms of payment including cash, check, and major credit cards. Late payments may be subject to additional fees.

Liability and Insurance

Bespoke Garden Solutions carries appropriate insurance coverage for our gardening operations. Our liability is limited to the cost of the services provided. We are not responsible for existing plant health issues or environmental factors beyond our control.

Satisfaction Guarantee

We stand behind the quality of our gardening services. If you are not satisfied with our work, please contact us within 48 hours, and we will work to address your concerns promptly and professionally.

Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website or notification to clients.

Last updated: January 2026

Service Limitations

While Bespoke Garden Solutions strives to provide exceptional gardening services, we cannot guarantee specific outcomes due to factors beyond our control, including weather conditions, soil quality, pest issues, and existing plant health. Our recommendations are based on professional experience and industry best practices.

Environmental Factors

Gardening success depends on numerous environmental factors including climate, soil conditions, water availability, and seasonal variations. We provide guidance based on current conditions but cannot control natural environmental changes that may affect plant growth and garden health.

Plant Health and Survival

We select and care for plants using professional expertise, but we cannot guarantee plant survival due to factors such as weather extremes, pest infestations, diseases, or changes in environmental conditions after our service completion.

Property Conditions

Our services are performed based on visible property conditions at the time of service. We are not responsible for underground utilities, irrigation systems, or other hidden infrastructure that may be encountered during gardening activities.

Professional Advice

The gardening advice and recommendations we provide are based on professional experience and industry standards. However, every garden situation is unique, and results may vary. We encourage clients to communicate any specific concerns or requirements.

Third-Party Products

When we recommend or use third-party products such as fertilizers, pesticides, or garden supplies, we are not responsible for product performance or any issues that may arise from their use, beyond our professional application.